Important Customer Notices:
How long will it take to receive my certificate?
24th March 2014
Disclosure Scotland works within a Service Level Agreement to produce 90% of all types of Disclosure, for a correctly completed application with no further enquiries, within 14 calendar days. This is measured from the day we receive the application to the day of dispatch. Certificates are dispatched 1st class Royal Mail postage
As of 24th March 2014, we are currently working just outside our agreed Service Level Agreement. This has been caused by an unusually high volume of applications received for this time of year. We are increasing staffing levels to manage this extra demand and expect turnaround times to return to normal levels shortly, although there are still a number of applications in the system still being processed where this might still be an issue for a short period of time. Please be assured of our continued efforts to resolve this issue.
As some applications may require further enquiries, these applications may take longer than our quoted average turnaround time.
Slight Change to some Disclosure Certificate Headings
6 March 2014
Please be aware that the headings on certain of our disclosure certificate templates have been altered in preparation for a future change in the law as to how disposals from the children’s hearings will be treated. You can find out more about these changes in section 187 and 188 of the Children’s Hearings (Scotland) Act 2011. Please follow this link: http://www.legislation.gov.uk/asp/2011/1/contents.
For now, we cannot give a specific date as to when these amendments will come into force. Copies of the new templates are available here.
Justice Minister announces Rehabilitation of Offenders Act Reforms
The Justice Minister Simon Hughes has announced Reforms which will cut the amount of time some offenders need to disclose details of any low level convictions, they will come into effect on Monday 10 March 2014. The move is part of the Government’s ongoing commitment to tackling reoffending so that offenders can turn their back on a life of crime and can get back into honest work.
This means that, with effect from 10 March 2014, the contents of a criminal conviction certificate (commonly known as a Basic Disclosure certificate) applied for under section 112 of the Police Act 1997 may differ depending on whether the application for the certificate is processed under the legislation that applies in England and Wales or under the legislation that applies in Scotland.
7th October 2013
Copy of letter to Registered Bodies to highlight the commencement of Annual Subscription collection for year 2013-2014. Annual Subscription Frequently Asked Questions.
The General Pharmaceutical Council
4th October 2013
PVG application forms request that the applicant includes their registration details with certain Regulatory Bodies. The PVG legislation and guidance notes make reference to the "Royal Pharmaceutical Society of Great Britain" with Regulatory Body Code 110.
The General Pharmaceutical Council has superseded the Royal Pharmaceutical Society of Great Britain. Until such times as the PVG legislation and guidance can be amended, applicants who are registered with the General Pharmaceutical Council should include their GPhC registration number along with Regulatory Body code 110.