How long does it take to get a Disclosure?
Disclosure Scotland has a Service Level Agreement to produce 90% of all types of Disclosure within 14 calendar days. This is measured from the day we receive the application to the day of despatch. Applications that are sent via a Registered Body or an Umbrella Body can spend time being processed by these organisations prior to being received at Disclosure Scotland. Factors that can delay the processing of a Disclosure include:-
- incomplete information provided (please see our Helpful Hints on how to complete an application form);
- inability to authenticate at Home Address (particularly for Basics, please provide copies (NOT originals) of some form of official documentation showing your current name and current address e.g. Utility Bill, Bank Statement);
- Disclosure Scotland requiring to carry out further enquiries, especially in respect of Enhanced Disclosures.
